Human Service Acronyms


ACA –Affordable Care Act

The federal health insurance law passed in 2010 – commonly known as “Obamacare.”

ADA – Americans with Disabilities Act

A federal law signed in 1990 providing civil protections to individuals with disabilities by prohibiting discrimination in areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public.

BFR – Budgeting for Results

A data-driven initiative in Illinois that ties the allocation of funds to specific performance measures.

BIP – Balancing Incentive Program

The BIP provided financial incentives to States to increase access to non-institutionally based long-term services and supports (LTSS) from October 2011 to September 2015. Thirteen states continue to participate in the program by spending grant funds to increase access to new or expanded services and infrastructure.

CCMS – Child Care Management Systems

The State of Illinois helps income-eligible families pay for the child care services needed to work or attend school, training, and other work-related activities. Financial assistance eligibility determined through the submission of an application to a Child Care Resource and Referral (CCR&R) agency or child care center/home who is contracted with DHS to provide child care subsidies.

CCE – Coordinated Care Entity

CCEs are provider based networks and form of Managed Care Entity that primarily serve seniors, persons with disabilities, and children with complex medical needs. No more than 1,000 individuals are enrolled per CCE.

CCU – Care Coordination Units

Local agencies where care coordinators are primarily based.

CFCM – Conflict Free Case Management

The model of case management that ensures there is no conflict of interest between the case manager and the individuals he/she serves, including that case managers are not personally benefiting from the advice they are giving. This is an aspect of the Balancing Incentive Program.

Human Service Acronyms

You can also download a document of these acronyms here.

    AAA – Area Agencies on Aging

    There are 13 planning and service areas in Illinois known as AAA’s, one for each region of the state. 12 NPO’s and the other is a state government – the city of Chicago. Area Agencies have the primary task of planning and coordinating services and programs for older people in their respective areas. They are a department within the Department of Aging.

    ACL – Administration for Community Living

    ACL was developed to support people with disabilities and older adults to maximize their independence and access to community resources.

    ADRC – Aging Disability Resource Center (Network)

    ADRCs make up a network of agencies, including aging and disability network stakeholders, that serve as coordinated entry points of access to Long Term Support Systems (LTSS) driven care. ADRCs also operate under a No Wrong Door (NWD) philosophy.

    BCBA – Board Certified Behavior Analyst

    National certification by the Behavior Analyst Certification Board to provide applied behavior analysis or behavior therapy to a variety of populations. Eligibility includes education (Master’s Degree), on-the-job training, national competency testing and continuing education.  BCBAs are approved to provide Behavior Intervention and Support services under the current developmental disability Medicaid Waivers.  Some states have begun to implement state licensing of BCBAs.

    BHC – Behavioral Health Clinic

    Behavioral Health Clinics are a type of provider of community-based mental health services, as defined by the Department of Healthcare and Family Services. BHCs serve individuals with low to moderate intensity needs and are intended to be smaller entities that focus on specific populations or diseases, meeting the specific needs of their community.

    CCAP – Child Care Assistance Programs

    DHS’ Child Care Assistance Program provides low-income, working families with access to quality, affordable child care that allows them to continue working, and contributes to the healthy, emotional and social development of the child. Families are required to cost-share on a sliding scale based on family size, income, and number of children in care.

    CCR&R – Child Care Resources and Referrals

    Child Care Resource and Referral of Midwestern Illinois is a not-for-profit 501(c)3 social service agency. The agency is a part of a statewide network of child care resource and referral agencies funded by the Illinois Department of Human Services, as well as a part of the Child Care Aware National Network of Child Care Resource and Referral Agencies. CCR&R serves the Illinois counties of Henderson, Henry, Knox, McDonough, Mercer, Rock Island, and Warren. Program services focus  on locating child care that is tailored to meet the needs of each family, helping families determine if they qualify for assistance in paying for child care, providing training for those who work with children, recruiting additional child care providers and providing relevant consultations in child care programs.

    CCMN – Children with Complex Medical Needs

    CCMN are a type of Coordinated Care Entity that focus on children with complex issues.

    CCW – Childcare Worker

    Official Childcare workers may have credentials recognized by the Illinois Department of Children and Family Services (DCFS) for a person who has completed education (High School or equivalent), background checks, and training requirements. CCWs work in Children’s Group Homes licensed by DCFS and are funded by the Illinois Department of Human Services (DHS) under the current Children’s Residential Medicaid Waiver.

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